Privacy Policy

Privacy Policy — M&B Smart Support

Last Updated: 25 – 11 – 2025

 

M&B Smart Support (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mbsmartsupport.com (the “Site”) or interact with our services, including freight handling, warehouse support, and professional cleaning services.

By using our Site or submitting information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Company name

  • Service inquiries or messages

  • Any information submitted through contact forms or quote requests

 
B. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Pages viewed and site navigation activity

  • Time and date of visits

  • Device information

  • General location data (not exact address)

 

This helps us improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

 

  • Provide and manage our services

  • Respond to inquiries and service requests

  • Schedule appointments or service visits

  • Improve website functionality and user experience

  • Communicate updates, service confirmations, or important notices

  • Maintain security and prevent fraud

  • Comply with legal obligations

3. Sharing and Disclosure of Information

We do not sell your personal information.

 

We may share information only with:

  • Trusted service providers who assist with website hosting, analytics, payment processing, or marketing

  • Third-party contractors or partners involved in delivering requested services

  • Legal authorities, if required by law or to protect our rights, safety, or property

 

All third parties are required to protect your information and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

Our Site may use cookies, analytics tools, and similar tracking technologies to:

 

  • Improve site performance

  • Understand visitor behavior

  • Customize user experience

 

You can manage or disable cookies through your browser settings, though certain site features may not function properly without them.

5. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, loss, or misuse.

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purpose it was collected for

  • Meet legal, accounting, or regulatory requirements

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their policies before interacting with them.

8. Children’s Privacy

Our services are not directed to individuals under 18.

We do not knowingly collect personal information from children.

If we learn that a minor has submitted information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any changes will be posted here with a revised “Last Updated” date. Continued use of the Site after updates constitutes acceptance of the revised policy.

10. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us:

M&B Smart Support

Email: [email protected]

Website: mbsmartsupport.com